Visiting the Club

Over-Seas House is open to non-resident Members daily from 7am to 11pm, or as otherwise notified from time to time.

Members are requested to show their ROSL Membership Card on arrival at the Clubhouse and thereafter as requested.

Children of all ages are welcome at Over-Seas House. Parents, or other supervising adults, are entirely responsible for their good behaviour.

Members must comply with the Licensing Laws particularly in regard to the purchase or supply of alcohol to persons under the age of 18.

Members are welcome to bring up to six guests to Over-Seas House at any one time. The name of each guest, together with the name of the Member, shall be entered at Reception on arrival.

Members are responsible for their guests’ behaviour and guests may not use the premises if unaccompanied by the Member.

Only Members and their guests who are staying in the bedrooms are permitted to access the bedroom floors.

No person whose Membership has been suspended or cancelled shall be introduced as a guest.

Cloakroom facilities are available at the Clubhouse. Members are requested to check in all outerwear, luggage, laptop bags and rucksacks or place items in their bedroom.

A Baggage Room is available for Members wishing to deposit luggage during their visit and stay. Property left unclaimed for a period longer than three months will be disposed of at the discretion of the Director General.

ROSL shall not be liable for damage to, or loss of, any property of Members left at the Club, nor for any consequential loss arising therefrom. Bedrooms are equipped with secure safes which have electronic locks. Instructions for their use are provided. ROSL cannot accept any responsibility for valuables deposited.

Members, at the discretion of ROSL and with prior agreement from management, may receive correspondence or parcels ahead of their stay. ROSL does not accept responsibility for any loss or damage to Members’ mail, parcels or deliveries to Over-Seas House. Any items unclaimed after a period of two months will be redirected to the address registered against the Member’s name and the Member billed accordingly.

We request that Members and their guests do not consume food, beverages or alcohol in the public areas of the Clubhouse, unless purchased on the premises.

Gratuities are at the discretion of Members. However, a 12.5% discretionary service charge is added to food and beverage bills.

No unauthorised person shall remove or deface any ROSL property under any circumstances.

Newspapers and periodicals are provided for Members’ enjoyment in the Drawing Room. Members are requested to replace them when they have finished with them. Newspapers and periodicals remain the property of ROSL.

Members are reminded that in no circumstances should they personally reprimand a member of staff. ROSL will not tolerate any discriminatory or disrespectful behaviour by Members or their guests to each other, staff, guests or visitors either in person or by correspondence.

ROSL, in its absolute discretion and without giving reason, may refuse any person admission to the Club premises.

ROSL may close the Clubhouse or any part thereof for any period it shall think fit. No Member shall be entitled to a refund of any part of their subscription in the event of such a closure.

Cancellations must be received by noon 48 hours prior to the arrival date. The Member will otherwise be liable for the full charge for one night. For stays over 10 nights a different cancellation policy applies. Please contact the reservations team for further information.

Members are asked to vacate and remove luggage from bedrooms before 11am on the day of departure and hand their key to Reception. The cost of the room for the ensuing night may otherwise be charged.

Members are requested to settle all accounts in full on the morning of the day of departure. In the case of an extended stay Reception staff will present the account weekly for payment. No credit will be granted.

Members are liable for the cost of any damage they cause to ROSL property.

Members staying or visiting the Clubhouse are permitted to park in the designated parking bays on a first-come-first-served basis. One disabled bay is also available. ROSL management reserves the right to restrict parking spaces at their discretion and Members are required to leave the keys to their vehicle with Reception.

Members are reminded that ROSL is a Social Club. Members are kindly requested not to hold business meetings in the public areas or Garden, nor use events spaces without a prior booking. Members can book private meeting rooms through the Events Team.

Complimentary Wi-Fi is available throughout the Clubhouse. The password is available at Reception.

Members and guests are welcome to use their mobile telephones and tablets in the Clubhouse but are requested to place them on ‘silent’ or ‘vibration’ mode on entering the Clubhouse.

Laptops can only be used in the Central Lounge and Mountbatten Room. Users are requested to ensure that keyboard ‘clicks’ and notifications are switched off.

Telephone calls can only be made and received in the Central Lounge and the Garden. Please be considerate to other Members when making such calls.

Zoom calls are only permissible in the Central Lounge and must be conducted quietly and considerately with earphones/headsets.